Publication Details

K. Eagar, A. Westera, M. Snoek, C. Kobel, C. Loggie & R. Gordon, How Australian residential aged care staffing levels compare with international and national benchmarks (Centre for Health Service Development, Australian Health Services Research Institute, University of Wollongong, 2019).


The Centre for Health Service Development, part of the Australian Health Services Research Institute (AHSRI) at the University of Wollongong, was commissioned by the Royal Commission into Aged Care Quality and Safety (the Commission) to undertake this analysis of international and national staffing profiles for residential aged care services in order to better understand how staffing can be improved in Australia. The key activities for the project include a literature review on international and national models of staffing in residential aged care facilities and use of data from the Resource Utilisation and Classification Study (RUCS) (Eagar et al. 2019) to compare Australian practices to the standards of those models. This analysis will also contribute to a better understanding of the costs involved in delivering higher quality care through effective staffing levels in residential aged care facilities.