Year
2014
Degree Name
Doctor of Philosophy
Department
School of Information Systems & Technology - Faculty of Engineering & Information Sciences
Recommended Citation
Tran, Vu The, A digital ecosystem for optimizing service reliability in public transport, Doctor of Philosophy thesis, School of Information Systems & Technology - Faculty of Engineering & Information Sciences, University of Wollongong, 2014. https://ro.uow.edu.au/theses/4446
Abstract
Automatic vehicle location (AVL) and automatic passenger counting (APC) systems can generate a huge quantity and variety of operational, spatial, and temporal data. This potentially allows the discovery of new ways to enhance service quality and transport efficiency by utilizing AVL-APC inputs. There is currently no framework for implementing full service quality improvement cycles from automated data (Boyle 2008) and this motivates our case study. The objective of this research is to apply a digital ecosystem metaphor that extends the use of AVL and APC data for the benefit of transit agencies. The framework concentrates on offering bus service reliability in addition to improving headway, minimizing passenger wait time, and maintaining passenger comfort as well as supporting real-time proactive and reactive scheduling and resource adaptation.
FoR codes (2008)
0803 COMPUTER SOFTWARE, 0806 INFORMATION SYSTEMS
Unless otherwise indicated, the views expressed in this thesis are those of the author and do not necessarily represent the views of the University of Wollongong.