Master of Total Quality Management (Hons.)
Faculty of Commerce
Choo, Amanda Chuan Li, The study of total quality management core values and the influence of such values on employee behaviour and commitment in Allied-Signal Aerospace Singapore, Master of Total Quality Management (Hons.) thesis, Faculty of Commerce, University of Wollongong, 1997. http://ro.uow.edu.au/theses/2916
Total Quality Management has been a subject of growing interests in both industrialised and newly industrialising countries. However it is only in recent years that researchers have reported on the subject of quality management fcom an organizational theory perspective.
This study examines the degree of establishment of Total Quality Management core values and the influence of such values on employee behaviour and commitment. The sample of the study are employees of Allied-Signal Aerospace Singapore.