Master of Commerce (Hons.)
Department of Management
Noble, Gary, Management consultant, client relationships: a study of their impact on consultancy outcomes in SMEs, Master of Commerce (Hons.) thesis, Department of Management, University of Wollongong, 2000. http://ro.uow.edu.au/theses/2295
This thesis examines what aspects of the 'consultant - client relationship' (CCR) affect the adoption of a consultant's recommendations in the context of a small or medium enterprise (SME). In addition, it explores how clients judge the success of consultancy projects and come to recognise lessons learned from a consultancy.