Barriers to integrating RFID baggage security into network operations
The International Air Transport Association (IATA) introduced a global standard for radio frequency identification (RFID) baggage tags in 2005. With an average 1 per cent of the 1.7 billion passenger checked-in baggage that were mishandled, IATA estimates that, if its RFID standard is adopted on a global scale, the annual industry savings would be US$76 million. The key drivers are operational efficiency gains: reducing costs of airline business operations and improving service quality. As such, the RFID baggage initiative has not explicitly focused on how the RFID baggage tags can be used to provide security information to a wide array of industry stakeholders (airlines, airports, passengers and government agencies). Despite the individual RFID trials and implementations by airlines and airports (IATA, 2007), network-level initiatives and real-time integrated operations are still few in number and the overall industry adoption and proactive use of RFID for security remains low. The urgent need for research exists to investigate a network -level problem of integrating RFID-enabled baggage security into operations for collaborative advantage. In this paper, we have focused on a network (of airlines/airports) as the unit of analysis vis-a-vis an individual organisation. The aim of this research in progress paper is to identify key barriers to integrating RFID-enabled baggage security into operations. Our research strategy applied Dyer's seminal work (2000) on collaborative advantage through extended enterprise supplier networks.