A re-distributed knowledge management framework in help desk
Nelson K. Y. LeungFollow
Leung, N. (2012). A re-distributed knowledge management framework in help desk. In D. Schwartz & D. Te'eni (Eds.), Organizational learning and knowledge : concepts, methodologies, tools and applications (pp. 1374-1381). Hershey, PA: Business Science Reference.
Please refer to publisher version or contact your library.
Professor Song-Ping Zhu
Analytical and numerically pricing American options and exotic options under various option pricing models
Professor Jiangtao Xi
Dr Byron W. Keating
Service design, service innovation, service consumption, service operations, service marketing, and technology infused service delivery
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