Dr. Helen Hasan is an Associate Professor in the School of Economics at the University of Wollongong. She has a Masters in Physics followed by a PhD in Information Systems, is a member of the Australian Standards Committees on Knowledge Management and Small-Medium Enterprises, and chairs the board of CTC@Ulladulla, part of the Networking the Nation initiative. She has published extensively in the areas of Human Computer Interaction, Decision Support Systems (DSS) and Knowledge Management (KM), including a new book “Australian Studies in Knowledge Management, and is currently supervising, 12 research students in these areas. Helen is Director of the Activity Theory Usability Laboratory at the University of Wollongong, Director of the Eureka Connection, a not-for-profit network that provides a forum for generating, sharing, developing and testing new ideas and Director of the cross-institutional Socio-Technical Activity Research (STAR) Group on Knowledge Management that is funded, for the three years, by a Discovery Grant from the Australian Research Council.