The role of individual emotions and motives in production scheduling
The academic research has conveniently assumed that operational supply chain decisions are made according to rational criteria. However, since supply chain decisions are made by humans, and since humans are subject to various influences and biases, the human aspects of operational decision making require ongoing investigation. This paper proposes a conceptual framework for production scheduling decisions based on behavioural decision making, and provides case study evidence to illustrate the influence of motives and emotions on these decisions. The implications suggest that academics and practitioners alike can benefit from a better understanding of the role of individual motives and emotions in production scheduling, and other small-scale supply chain decisions.