Publication Details

Zulkiffli, S. (2009). A literature analysis on the supply chain operational capabilities in Malaysian small and medium enterprises (SMEs). 3rd International Conference on Operations and Supply Chain Management (pp. 1-13). Malaysia: ISMSEM.


The purpose of this paper is to review the literature to identify factors influencing supply chain operational capabilities (SCOC) of SMEs in Malaysia. This will help to expound on the various operational capabilities in an SME that can be organised, interfaced and managed. Hence, Malaysian SMEs can explore which capabilities may influence to the improvement of business performance. The review of the literature in this paper also attempts to show which capability benefits to the operation activities in Malaysian SMEs should be identified. Finally, further research directions are also be suggested

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