Title

Analysis of introducing e-services: a case study of health insurance fund of Macedonia

RIS ID

114113

Publication Details

Gavrilov, G., Vlahu-Gjorgievska, E. & Trajkovik, V. (2016). Analysis of introducing e-services: a case study of health insurance fund of Macedonia. Journal of Health Organization and Management, 30 (3), 354-371.

Abstract

Information systems play a significant role in the improving of health and healthcare, as well as in the planning and financing of health services. Fund’s Information System is an essential component of the information infrastructure that allows assessment of the impact of changes in health insurance and healthcare for the population. The purpose of this paper is to give a brief overview of the affection of e-services and electronic data exchange (between Fund’s information systems and other IT systems) at the quality of service for insured people and savings funds.

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Link to publisher version (DOI)

http://dx.doi.org/10.1108/JHOM-10-2014-0171