The snowball effect: variation and its impact on organizational performance

Authors

Carol J. McNair-Connolly, University of WollongongFollow
Bryant Richards, Nichols College
Ted Watts, University of WollongongFollow

RIS ID

62382

Publication Details

McNair-Connolly, C. J., Richards, B., Watts, T. (2012). The snowball effect: variation and its impact on organizational performance. Cost Management, 26 (4), 13-21.

Abstract

Variation in processes causes cost and delays, but it can also ripple through more than one process, building up cost and causing disruption in processes far removed from the initial area of problem.

Link to publisher version (URL)

Cost Management