Title

Call Centres: models of contemporary work organisation or electronic sweat Shops

Document Type

Journal Article

RIS ID

15869

Publication Details

Hannif, Z. Nadiyah. & Ngui, M. P. (2006). Call Centres: models of contemporary work organisation or electronic sweat Shops. 2006 AIB Southeast Asia Regional Conference: Global Vision and Local Competence (pp. 1-19). Hong Kong: Academy of International Business.



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