Call centres: models of contemporary work organisation or electronic sweat shops
Zeenobiyah N. HannifFollow
Matthias P. Ngui, University of WollongongFollow
Hannif, Z. Nadiyah. & Ngui, M. P. (2006). Call centres: models of contemporary work organisation or electronic sweat shops. 2006 AIB Southeast Asia Regional Conference: Global Vision and Local Competence (pp. 1-19). Hong Kong: Academy of International Business.
Academy of International Business South-East Asia Regional Conference
Please refer to publisher version or contact your library.
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