Relieving the overloaded help desk: a knowledge management approach
Kar Yin LeungFollow
Sim K. Lau, University of WollongongFollow
Leung, K. & Lau, S. K. (2006). Relieving the overloaded help desk: a knowledge management approach. Communications of the IIMA, 6 (2), 87-98.
Please refer to publisher version or contact your library.
economics of regulation
This collection is part of theDigital Commons Network
Arts and Humanities •
Medicine and Health Sciences •
Physical Sciences and Mathematics •
Social and Behavioral Sciences
Home | About | FAQ | My Account | Accessibility Statement