Western model versus Eastern culture: developing knowledge management capability and competitive advantage - think globally, act locally
Purpose of the paper: It is proposed that an absence of knowledge management processes may hinder a valuable integrated contribution of the two major components that constitute knowledge management capability, namely infrastructure and process, to organisational competitive advantage. This paper aims at filling this perceived gap in the literature by adopting the resource-based theory of the firm blended with knowledge and dynamic capability-based approaches.Findings: The paper developed a holistic theoretical model of knowledge management capability-based competitive advantage of the firm. While most studies in this area were grounded in Western developed countries, the next stage of the research project will empirically examine this newly constructed model in the context of Vietnamese Confucian culture and socialist market economy that are strongly influenced by high power distances and strong risk avoidance attitudes.Value of the paper: The paper will be of interest to academics, executive managers, and knowledge management practitioners.
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