The incidence and management of occupational stress in call centres
Zeenobiyah N. HannifFollow
Hannif, Z. Nadiyah. (2006). The incidence and management of occupational stress in call centres. In M. Hoque (Eds.), Proceedings of the Third International Business Research Conference Melbourne, Australia: World Business Institute.
International Business Research Conference
Please refer to publisher version or contact your library.
contextual analysis of systems in organisations
development of communicative and semiotic methods for modelling business processes
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