Carbon copy: benchmarking and patterns of evolutionary change in organizations
The objective of this research is to develop a conceptual frameworkbased on classical institutional theory to explain the key drivers ormechanisms behind the adoption and use of the business practice ofbenchmarking. A conceptual view of benchmarking which places thefour dimensions of benchmarking on a continuum from passive toactive actions that improve performance is developed. A conceptualcrossover is developed identifying the specific drivers of institutionaltheory and their relevant benchmarking dimension. In so doing thestudy provides a base that creates meaning and significance throughlinking the subjective and objective realms of theory and practice.