Carbon copy: benchmarking and patterns of evolutionary change in organizations
RIS ID
23519
Abstract
The objective of this research is to develop a conceptual frameworkbased on classical institutional theory to explain the key drivers ormechanisms behind the adoption and use of the business practice ofbenchmarking. A conceptual view of benchmarking which places thefour dimensions of benchmarking on a continuum from passive toactive actions that improve performance is developed. A conceptualcrossover is developed identifying the specific drivers of institutionaltheory and their relevant benchmarking dimension. In so doing thestudy provides a base that creates meaning and significance throughlinking the subjective and objective realms of theory and practice.
Link to publisher version (URL)
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Publication Details
McNair-Connolly, C. J. & Watts, T. (2008). Carbon copy: benchmarking and patterns of evolutionary change in organizations. The Eastern Academy of Management (EAM) 2008 Annual Meeting (pp. 2059-2075). New England: Eastern Academy of Management.