An ontology-based knowledge management system to handle queries in IT help desk
Kar Yin LeungFollow
Sim K. Lau, University of WollongongFollow
Leung, K. & Lau, S. K. (2006). An ontology-based knowledge management system to handle queries in IT help desk. Knowledge Management Summit in Asia Pacific Hong Kong: The Hong Kong Polytechnic University.
Please refer to publisher version or contact your library.
Market Segmentation Methodology
Measurement in the Social Sciences
Human Resource Management
This collection is part of theDigital Commons Network
Arts and Humanities •
Medicine and Health Sciences •
Physical Sciences and Mathematics •
Social and Behavioral Sciences
Home | About | FAQ | My Account | Accessibility Statement