An ontology-based knowledge management system to handle queries in IT help desk
Kar Yin LeungFollow
Sim K. Lau, University of WollongongFollow
Leung, K. & Lau, S. K. (2006). An ontology-based knowledge management system to handle queries in IT help desk. Knowledge Management Summit in Asia Pacific Hong Kong: The Hong Kong Polytechnic University.
Please refer to publisher version or contact your library.
Mara Koplin Ms
Share market, currently with a focus on the application of chaos theory
Distance learning and education
Accounting in its organisational, social and political contexts
Social and Environmental Accounting
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