The quality of work life in Australian call centres: a research agenda
Zeenobiyah N. HannifFollow
John Burgess, University of Newcastle
Hannif, Z. Nadiyah., Burgess, J. & Connell, J. (2006). The quality of work life in Australian call centres: a research agenda. Socially responsive, socially responsible approaches to employment and work: proceedings of the ACREW/KCL conference Monash University: Monash University Events Management Office.
Please refer to publisher version or contact your library.
Public sector management and particularly in science, technology and innovation policy development and administration.
Technology management in developing countries
Human Resource Management