The quality of work life in Australian call centres: a research agenda
Zeenobiyah N. HannifFollow
John Burgess, University of Newcastle
Hannif, Z. Nadiyah., Burgess, J. & Connell, J. (2006). The quality of work life in Australian call centres: a research agenda. Socially responsive, socially responsible approaches to employment and work: proceedings of the ACREW/KCL conference Monash University: Monash University Events Management Office.
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