"An Examination of Professional Services Quality as a Mediator between " by Laszlo Kirchmajer and Paul Patterson

Faculty of Commerce - Papers (Archive)

Title

An Examination of Professional Services Quality as a Mediator between Interpersonal Communication and Repurchase Intention

Authors

Laszlo Kirchmajer, University of WollongongFollow
Paul Patterson

Document Type

Journal Article

RIS ID

12428

Publication Details

Kirchmajer, L. & Patterson, P. (2005). An Examination of Professional Services Quality as a Mediator between Interpersonal Communication and Repurchase Intention. In S. Purchase (Eds.), Proceedings of the Australian and New Zealand Marketing Academy Conference (pp. 110-117). Fremantle, Australia: Australian and New Zealand Marketing Academy.

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