Six effective ways to have that difficult conversation at work

Authors

Grace McCarthy, University of WollongongFollow

RIS ID

99710

Publication Details

McCarthy, G. (2015). Six effective ways to have that difficult conversation at work. The Conversation, (10 April), 1-3.

Link to publisher version (URL)

The Conversation

Abstract

Employees want more feedback. Gen Y employees in particular, want constant feedback. Managers however are often reluctant to give feedback if they fear that what starts as a rational conversation may degenerate into an emotional one. Even managers trained in coaching have admitted to being reluctant to tackle employees seen as abrasive or aggressive.