Document Type

Conference Paper

Publication Details

Toni Lanyon, Mitigating Risk: Knowledge Management Initiatives, Australasian Innovative Users Group conference, August 2012. [Powerpoint presentation].


The following outcomes were achieved: •Big picture view of our systems interoperability •Increased understanding of future systems needs •Improved ability and capacity to trouble - shoot problems •Increased ability to respond to Client needs •Increased collaboration between systems management , operations and delivery