Title

When you're criticized

RIS ID

52131

Publication Details

Martin, B. 2012, 'When you're criticized', Journal of Scholarly Publishing, vol. 43, no. 2, pp. 230-237.

Abstract

What should you do when you or your organization is subject to lengthy, published criticism, that ou think is seriously distorting and misleading? The three main options are to ignore the criticisms, to counter-attack, and to respond with information and arguments. To make a choice, it is important to assess the way audiences' perceptions are likely to be influenced by your response.

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Link to publisher version (DOI)

http://dx.doi.org/10.1353/scp.2012.0001