Watts, T. and McNair, C. J., Improving specific educational outcomes of accounting students by influencing student satisfaction, School of Accounting & Finance, University of Wollongong, Working Paper 7, 2006.
In 2001 the School of Business and Informatics at a small Australian university established a working party to implement particular intervention strategies designed to improve specific educational outcomes in its accounting degree program. These outcomes were the three core areas of the Graduate Careers Council of Australia’s Course Experience Questionnaire, (1) good teaching, (2) overall satisfaction, and (3) generic skills. Five areas were identified as areas for intervention, (1) the effective allocation of full-time staff, (2) the effective use of sessional staff, (3) greater commitment by sessional staff, (4) the introduction of common subject outlines, and (5) the proactive response to student evaluations. The results indicate a statistically significant improvement during 2003 in the three core areas: the Good Teaching Scale, the Overall Satisfaction Item, and the Generic Skills Scale.